FAQ
Frequently Asked Questions ❀
Hey there! Welcome to the EverGlow Co fam. We make comfortable, durable unisex streetwear inspired by the outdoors, think premium embroidered hoodies, ultra-soft tees, and beanies built for real adventures. Got questions? You're in the right place. Can't find your answer? Email us at : coeverglow@gmail.com and we'll get back to you within 1-2 business days.
About EverGlow Co
What is EverGlow Co? EverGlow Co is a Canadian streetwear brand born from quiet mornings on the trail, evenings around the campfire, and those golden hours when the sun hits the treetops. We create honest, no-flashy-logos apparel that feels good, lasts long, and encourages you to get outside more.
What kind of products do you make? We specialize in unisex essentials including oversized embroidered hoodies, super soft shirts, beanies (soon), and other comfy pieces designed for hiking, lake days, mountain adventures, and everyday wear. Everything is made for comfort and durability in the outdoors.
What makes your clothing different? Our apparel is a niche nature/streetwear vibe to it allowing it to blend seamlessly into your everyday life. All of our products are made for you eliminating waste and leftover production! We focus on premium quality, clean nature-inspired designs that don't make you feel overwhelmed. Whether you're hitting the trails or just running errands, Everglow makes sure you have the right outfit.
Are your clothes unisex? Yes! All our pieces are designed to be unisex with relaxed, versatile fits that work great for everyone.
Sizing & Fit
How do I choose the right size? We recommend checking the detailed sizing chart on each product page. Our hoodies have an oversized fit, while tees are more relaxed. If you're between sizes or unsure, size up for that extra cozy feel.
What if the fit isn’t right? Because our items are made to order, we don’t accept returns for change of mind or sizing. Please double-check the sizing guide before purchasing!
Shipping & Delivery
Where do you ship? We currently only ship to North America, we plan to expand very soon!
How long does shipping take?
- Orders are processed in 1–3 business days (sometimes up to 5 during holiday seasons).
- Standard shipping usually takes 3–7 business days total for North American orders.
You’ll get a tracking number once your order ships.
Do you offer free shipping? Yes, we offer free shipping on all orders over $99!
Orders & Replacements
Can I cancel or change my order? Yes, but only if the order hasn’t gone into production yet (usually within the first 24 hours). Contact us quickly at coeverglow@gmail.com
What is your return/replacement policy? We don’t offer returns or exchanges for sizing, color, or change of mind (since items are made on demand). However, if your item arrives with a manufacturing defect (like bad embroidery or printing issues), we’ll happily send a free replacement. Just email us within 30 days with your order number and clear photos.
How do I track my order? You’ll receive a shipping confirmation email with a tracking link. You can also check your account on everglowco.ca.
General
Are your products sustainable? We make clothing on demand to help avoid overproduction and reduce waste. Our focus is on creating fewer, better-quality pieces that last.
Still have questions? Whether it’s about sizing, care instructions, or anything else, just reach out to us at hello@everglowco.ca. We’re real people who love the outdoors too, and we’re here to help.
Thanks for supporting a small Canadian brand. Get outside, stay comfortable, and keep that everglow alive ✨